bey99 Privacy Policy

1. Introduction

bey99 ("we", "us", "our") is committed to protecting the privacy and personal data of every player and visitor who uses the bey99 website at https://bey99.vip (the "Platform"). This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, how long we keep it, and what rights you have over your own data.

By registering an Account, making a deposit, or browsing the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein. If you do not agree with this Privacy Policy, please do not use the Platform.

2. Information We Collect

bey99 collects personal data in order to provide its Services securely and effectively. The categories of information we collect are set out below.

Registration and Account Data

• Full legal name as provided during registration.
• Date of birth (used to verify you are aged 21 or older).
• Email address or mobile phone number used to register your Account.
• Username and encrypted password.
• KYC documentation: government-issued photo identification and proof of address submitted during identity verification.

Financial and Transaction Data

• Deposit and withdrawal records, including transaction amounts, timestamps, and payment method identifiers (e.g. bKash or Nagad account reference, masked for security).
• Betting history: bet amounts, markets selected, outcomes, and winnings or losses.
• Bonus and promotion records, including claimed offers and wagering progress.
• Account balance at any given time.

Technical and Usage Data

• IP address and approximate geolocation derived from your IP at the time of login and key transactions.
• Device type, operating system, browser type and version, and screen resolution.
• Pages visited, session duration, click-stream data, and features used within the Platform.

3. How We Use Your Information

bey99 uses your personal data only for purposes that are necessary, proportionate, and consistent with the reason the data was originally collected. The table below summarises our main processing activities and the purpose each serves.

4. Legal Basis for Processing

bey99 processes your personal data under one or more of the following legal bases:

• Contractual necessity — processing is required to fulfil the agreement between you and bey99 when you register an Account, place bets, or use any other Service feature.
• Legitimate interests — processing to prevent fraud, ensure platform security, conduct responsible gaming monitoring, improve the Services, and analyse usage patterns in aggregate.
• Legal obligation — processing required to comply with applicable laws, including anti-money laundering obligations, age verification requirements, and any lawful request from competent authorities.
• Consent — where you have given explicit consent for a specific processing activity, such as receiving optional promotional communications. You may withdraw consent at any time by contacting [email protected].

5. Sharing Your Information

bey99 does not sell your personal data. We may share your data with third parties only in the specific circumstances described in this Section.

Service Providers

We engage trusted third-party service providers who process data on our behalf under strict data-processing agreements. These include:

• Payment processors and mobile money operators (bKash, Nagad, Rocket, Upay) — to process deposits and withdrawals on your behalf.
• Identity verification and KYC providers — to verify your age and identity in accordance with our compliance programme.
• IT infrastructure and cloud hosting providers — to store and process platform data securely.
• Game and software providers (e.g. Pragmatic Play, Evolution Gaming) — to deliver game content. These providers may receive session metadata but do not receive your financial or identity data.

Legal and Regulatory Disclosures

bey99 may disclose personal data to governmental, regulatory, or law enforcement authorities where required by applicable law, court order, or where disclosure is necessary to protect the safety of our players or the public, or to prevent, investigate, or report fraud or other criminal activity. We will take reasonable steps to notify you of any such disclosure unless we are legally prohibited from doing so.

6. Cookies and Tracking Technologies

The bey99 Platform uses cookies and similar tracking technologies to enhance your experience, maintain session state, and analyse Platform usage. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

• Essential cookies — required for the Platform to function correctly, including maintaining your logged-in session, remembering your language preference, and processing secure transactions. These cannot be disabled without impairing core functionality.
• Functional cookies — store optional preferences such as your selected game category, notification settings, and display preferences to personalise your experience.
• Analytics cookies — collect anonymised or aggregated data about how visitors interact with the Platform, which pages are visited most, and how users navigate between sections. This helps us improve the Platform.
• Security cookies — used to detect and prevent fraudulent login attempts, suspicious access patterns, and account takeover attacks.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Essential cookies cannot be turned off without preventing you from using the Services.

7. Data Retention

bey99 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account data and KYC records — retained for the duration of your active Account and for a minimum of five years after Account closure, to meet anti-money laundering and record-keeping obligations.
• Transaction records — retained for a minimum of five years from the date of the transaction, to comply with financial record-keeping requirements.
• Technical and usage logs — retained for up to 12 months from collection, used for security monitoring, fraud investigation, and Platform improvement. Aggregated and anonymised analytics data may be retained indefinitely.

When data is no longer required for any of the above purposes, bey99 will securely delete or anonymise it. In cases where deletion is not immediately possible (for example, because data is stored in backup archives), we will isolate the data from further active processing until deletion is possible.

8. Data Security

bey99 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the bey99 Platform, ensuring information is protected in transit.
• Encrypted storage of passwords using industry-standard hashing algorithms. bey99 staff cannot view your password in plain text.
• Access controls ensuring that bey99 staff can only access personal data that is strictly necessary for their role. All internal access to personal data is logged and subject to regular review.
• Regular security assessments and monitoring of Platform infrastructure for vulnerabilities, suspicious activity, and attempted intrusions.

Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure. bey99 cannot guarantee the absolute security of your data, but we are committed to maintaining and improving our security practices on a continuous basis. If you have reason to believe that your Account has been compromised, contact us immediately at [email protected].

9. Your Rights Over Your Data

As a user of the bey99 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your Account username and a description of your request.

• 👁️

  Right of Access

  You have the right to request a copy of the personal data bey99 holds about you, along with information about how it is being used and who it has been shared with.

• ✏️

  Right to Rectification

  You have the right to request that inaccurate or incomplete personal data held about you be corrected or completed without undue delay.

• 🗑️

  Right to Erasure

  You may request that bey99 delete your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to bey99's legal retention obligations — we may be required to retain certain data even after Account closure.

• ⛔

  Right to Object

  You have the right to object to processing of your personal data where bey99 relies on legitimate interests as its legal basis, including profiling for responsible gaming purposes. You may also opt out of receiving promotional communications at any time.

• 📦

  Right to Data Portability

  Where processing is based on your consent or a contract, you have the right to receive a structured, commonly used, machine-readable copy of the personal data you provided to bey99, and to have it transmitted to another controller where technically feasible.

• ↩️

  Right to Withdraw Consent

  Where bey99 processes your data based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

bey99 will respond to data rights requests within a reasonable timeframe, typically within 30 days of receipt. Where a request is complex or where we receive a high volume of requests, we may extend this period by a further 30 days and will notify you accordingly.

10. Children's Privacy

The bey99 Platform is strictly for adults aged 21 and above. bey99 does not knowingly collect personal data from persons under the age of 21. The registration process includes an age declaration step, and KYC verification is used to confirm eligibility where required. If bey99 discovers that personal data has been collected from a person under the age of 21, that Account will be closed immediately, all funds will be forfeited, and the personal data will be deleted as soon as reasonably practicable.

11. Payment Data and Financial Information

When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, the transaction is processed through the respective mobile money provider's infrastructure. bey99 receives a transaction reference and confirmation from the payment provider but does not store your full mobile money account credentials, PIN, or complete account number. Specifically:

• bey99 stores only a masked or partial reference of your mobile money account number (e.g. the last four digits) sufficient to identify the payment method for future withdrawals, not to access your mobile money account.
• Deposit and withdrawal amounts, timestamps, and transaction IDs are retained as part of your Account transaction history for record-keeping and dispute resolution purposes.
• bey99 does not accept or process card payments (Visa, Mastercard) directly. All transactions are via mobile money methods. No card data is collected or stored on the Platform.

The privacy practices of bKash, Nagad, Rocket, and Upay are governed by their own privacy policies. bey99 recommends that you review those policies to understand how your mobile money provider handles your data when processing transactions.

12. Responsible Gaming and Data

bey99 uses personal data — specifically betting history, deposit patterns, session duration, and self-exclusion records — to monitor player behaviour for signs of problem gambling. This processing is carried out in the legitimate interests of player welfare and forms a core part of our responsible gaming programme. Where our monitoring identifies a player who may be experiencing gambling-related harm, our support team may make proactive contact to offer assistance, information, or access to self-management tools such as deposit limits and session time-outs.

Self-exclusion data is treated with the highest level of confidentiality. A player's self-excluded status is used solely to prevent re-registration and is not shared with any third party other than where required by law. If you wish to initiate self-exclusion or activate responsible gaming tools on your Account, please contact [email protected] or visit the Responsible Gaming page at /responsible-gaming.

13. Changes to This Privacy Policy

bey99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via the email address or mobile number associated with their Account.

Your continued use of the bey99 Platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated Privacy Policy, please discontinue use of the Platform and contact [email protected] to close your Account.

14. Contact and Data Controller

If you have any questions, concerns, or complaints about this Privacy Policy or the way bey99 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week and will do our best to address your concern promptly and transparently.